Service Pro FSM/Parts and inventory
Know what's in the warehouse, what's on the van and what the job used.
Service Pro FSM tracks parts from the warehouse to the van to the work order, with serial and lot numbers, multi-warehouse stock, and re-orders based on how parts are used.
A missing part turns one visit into two.
A technician who arrives without the part, or a van count nobody trusts, costs a return trip. Parts that get used without being recorded show up later, as a stock count that's wrong and an invoice that's short.
Service Pro FSM keeps quantity on hand, quantity allocated, re-ordered quantity and net available current, and technicians check availability and record parts from the app.
Serial numbers, lot numbers and part cross-references, handled.
Maintain multi-digit alphanumeric part and serial numbers, process lot numbers including serial numbers within lots, and cross-reference manufacturer part numbers. Item usage and audit trail history show where each part went and which job it went into.
- Extensive serial number usage history for the parts you track closely
- Variable warranty schedules and activity status on the parts themselves
- Manufacturer part number cross-reference, so the right part gets found
Stock re-orders on what you've used and what's coming.
Monitor and re-order stock based on prior or projected usage, and forecast inventory against upcoming service demand. Average, last and standard costing are supported, so the cost on the job matches the method your finance team uses.
- Multi-warehouse and office stock, with vans tracked as their own locations
- Re-orders driven by prior or projected usage instead of guesswork
- Year-to-date sales and costs for the parts that move the most
What parts and inventory includes
Multi-warehouse and office stock
Inventory across warehouses, branches and offices in one view.
Van inventory
Vans tracked as locations of their own, one per technician.
Mobile parts recording
Technicians check availability and record parts used, online or offline.
Dynamic quantities
On hand, allocated, re-ordered and net available, updated as stock moves.
Serial and lot tracking
Serial numbers, lot numbers and serial numbers within lots.
Usage and audit history
Where each item went, which job used it, and who moved it.
Part number cross-reference
Manufacturer part numbers matched to the numbers you stock.
Costing methods
Average, last and standard costing, to match the method your finance team uses.
Usage-based re-ordering
Re-orders from prior or projected usage and upcoming service demand.
Speed up your Time-to-Invoice on Service Pro FSM.
Parts recorded on the work order as they're used are already on the job when it closes, so billing doesn't wait on a parts reconciliation.
See how Time-to-Invoice worksClose-out
Ready for billing
Assembled from the job record
- Parts recorded on the order
- Serial numbers captured
- Van stock updated
- Ready for invoicing
- InvoiceReady
Each capability works from the same Service Pro FSM record.
The job, the asset, the contract and the parts sit in one system, so what dispatch sees is what the technician sees, and it's what billing sees too.
Questions service leaders ask before they commit to a system
Yes. Van inventory is tracked as its own location, and technicians can check availability and record the parts they use from the mobile app, online or offline.
Yes, including serial numbers within lot numbers, with a usage history for each serial number you track.
Service Pro FSM monitors stock and re-orders based on prior or projected usage, and it can forecast inventory against upcoming service demand.
It supports average, last and standard costing, so parts cost out on the job the way your finance team already costs them.
See your stock from the warehouse to the van.
Bring a part that goes missing more often than it should and we'll trace it through Service Pro FSM with you.