Manufacturing Service & Repair Software
Maximize Service Resources and Improve Service Margins with Depot Repair and Field Service Software for Manufacturers
Manufacturers are increasingly finding that the performance of the services they provide alongside their products are not only an important differentiating factor, but also a significant driver of profits. Integrated service management, mobile field service and depot repair software from MSI Data is a key component in driving service performance improvement for manufacturers and their distributors across the United States and Canada.
Manufacturers providing product installation, field service repair, depot repair, preventive maintenance or inspection services, will be able to increase competitive advantage, top-line revenue and bottom-line profitability through a consolidated, shared, enterprise solution.
Improve Manufacturing Depot Repair Efficiency
Our easy to use, easy to deploy software for the manufacturing repair center improves customer satisfaction with powerful capabilities for facilitating return service management decisions.
- RMA Management – Return Material Authorizations
- Depot Repair Software – Manufacturing Depot Repair Center Suite
Improve Manufacturing Field Service Management
Our easy to use, easy to deploy field service management software helps manufacturers optimize service resources in the field and in the office.
- Service Dispatch – Field Technician Dispatching Automation
- Service Contracts – Maintenance Contract Tracking Automation
- Spare Parts – Inventory & Warranty Tracking
- Asset Tracking – Customer Site Equipment Automation
Increase Mobile Field Workforce Efficiency
Our easy to use, easy to deploy software for manufacturing industry mobile service technicians eliminate costly delays in field to office work order management.
- Mobile Field Service – Work Order Automation for Service Techs
- Mobile Inspections – Safety Inspection Automation
- Mobile Asset Management – Field Asset Management Automation
Improve Distributor Channel Service and Collaboration
Our enterprise service management capabilities help manufacturers and their distributors improve service delivery to product users and raise warranty service visibility.
- Service Pro® - Integrated Service Management for Manufacturers and Distributors
- Service Stakeholder Portals – Web Portals for Distributors, Customers, Technicians & Executives
- ERP Integrations – Deep Connections to Manufacturing and Distribution ERP Systems.
MSI Data’s consulting team has over 100 years combined experience. Contact us at 262.241.7800 or request a software demonstration to learn how our service and repair center software for manufacturing can make your firm’s service management more efficient.
