OUR COMPANY & Culture codes

Who we are

With every new member of our team, we look in the hiring process for people with the following qualities. These Culture Codes are a guiding principle of the work we do day in and day out.

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Our VISION

Effective field service management can be your reality – with the right technology. We want every equipment-centric service organization to have the tools and technology they need to be the best service provider possible. We strive to empower and equip industrial and commercial organizations for success with our innovative, easy-to-use, and valuable service platform, Service Pro® by MSI Data. Our customers and our customers’ customers are at the heart of what we do, and our dedicated team, best-of-breed approach, and decades of passion for the field service industry combine to get us closer to our goal, one day at a time.

Our MISSION

Service Pro by MSI Data empowers commercial and industrial service teams to gain visibility into their operations and maximize their profitability. With a sole focus on field management software, we understand the need to digitize workflows, optimize technician experience, and improve communication with your clients – all in the name of service.

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INNOVATION

We never rest on creating the best field service software 

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INTEGRITY

We hold each other
accountable

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QUALITY

We stand for doing the job right the first time 

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PASSION

We care and love what we do and who we do it for 

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community

We lead from the front and give back whenever possible

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At MSI Data, we strive to build a team of the best in the business.